Maureen Thurston was chair of the public plenary session in City Hall on day two. Maureen is Deloitte’s first Principal of Design Thinking. An industrial designer, educator, entrepreneur, lecturer, and author, Maureen joined Deloitte in 2012 to lead a unique initiative that deploys co-design as a catalyst for change – bridging the gap between creative capability, business strategy and innovation. Maureen’s presentation opened the plenary session on day two.